A: Of course, you can change them using the available options on each product page.
A: Yes you can. The chain rings open very easily and you can adapt it to your needs.
A: No, the length goes from the final pendant to the top glass cup of the chandelier body.
A: There is a glass or gold finished metal ceiling plate not normally visible on photos.
A: Yes, the electric wiring is set as required by the standard regulations of your country. Please note that we do not supply bulbs with any of our products.
A: Yes, we send chandeliers in separate parts and it's very easy to assemble them. Each flower, leaf or arm, slides into its own hole placed on a disk. If you need further assistance, call Giuliano +1 (561) 922-9589!
A: Yes, all purchases shipped outside of Italy are subject to duties and taxes imposed by the customs office of the buyer's country. Buyer is responsible for these charges.
A: You will let us know immediately by emailing a photo of the broken piece/s, and we will remake it/them for you as soon as possible.
A: Of course, we assist our clients forever. Just call or email us and we will prepare the parts you need.
A: The time varies according to the complexity of the chandelier and number of orders we have at that moment, but an average time would be from 30 to 60 days, except August and Christmas when no work is done due to vacation.
A: About 2-5 days (we normally ship via UPS). We'll provide you a UPS tracking number for you to be able to follow the shipping.
A: You will receive your chandelier, lamp or torch light right to your door step.
Please feel free to reach out via email or phone if there's any additional question that you have not covered here. Even if you don't buy from us, we promise we will give you an honest reply!